Reviews: 4.5 Stares Based on 15 reviews
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Jeremy G.
After spending more time that I want to admit researching the confusing array of solar options, I was thrilled to have made the choice of Solarcraft. Initially, I was compelled by the fact that their installers are Solarcraft employees and not contractors, they are local to the North Bay and that they are an employee owned company - everyone has skin in the game and it shows. After the project, I was then impressed with their thoroughness, simple explanations and quality of installation all without feeling that I was buying a used car. Pile on the fact that I have saved the equivalent of ~12k lbs of CO2 emissions and planted over 284 trees in 4 mos. by going solar? Kind of a no brainer.
Thursday , 12 Oct 2017
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Richard B.
We had 8 panels installed on our roof this summer. Solar craft calculated the number of panels needed to pay our annual electric bill, and even perhaps receive an annual check from PG+E on the anniversary of the date our system went active. There were no high pressure sales tactics, installation was timely and clean and representatives were eager to answer any questions. Their price was the lowest of three bids, and we have a lifetime warranty on the panels.
Friday , 10 Nov 2017
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Lois A.
Dealing with these folks is a constant struggle. They do not return phone calls and they are very slow to respond to warranty work - and by slow I means 3-5 weeks to get them to come out and then it is usually another 3-5 weeks to repair because they rarely have the correct parts with them and have to order. I don't get charged because it is warranty and presumably they are billing the manufacturer but the aggravation is not worth dealing with them. Maybe that is their objective.
Friday , 02 Jun 2017
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Stephen R.
I was very happy with the complete experience. I especially want to give recognition to Nick Paggi who was the project manager for my installation. There was a minor design issue which was more of an aesthetic issue and Nick made sure it got taken care of. It was one of those things that had no operational effect and would be considered very minor to most people and technically SolarCraft and no real obligation to correct it because I did agree to the design. At first I wondered if they (SolarCraft) would even do anything yet it got handled the very next time they were out to my home to complete the installation. I was really, really happy about that! I'm a small business owner myself and it's the little things that matter, those little extra things to make the customer happy go a long way. I also want to thank David Berry who was the sales rep, David was great to deal with and I never felt that I was being oversold or pressured in anyway. I felt that he truly wanted to sale me the correct, most efficient system for my home. It was pleasure doing business with SolarCraft and I would highly recommend them!
Monday , 08 Feb 2016
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Mark L.
Solar Craft did a great job on our 9.6kw system. Chet and Avner and the crew were fantastic to work with. It is so fun to see the PG&E meter spinning the opposite way! Everything was explained thoroughly, and the price was competitive. Other companies were much higher and quoted us a smaller system. Best of all, Solar Craft designed the system so we can't even see the panels on our roof. A terrific experience overall. We were pleased to deal with a Marin company with three decades experience in the business. We highly recommend.
Wednesday , 30 Apr 2014
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